Other hotel services
- Air conditioning
- Car rental
- Safe deposit box
- Baby cots
- Tourist Information / Ticket sale
- Outdoor swimming pool
- Tennis court
- Solarium with parasols and deck chairs
C./ Enrique Alzamora 6, 8º
07002 Palma de Mallorca- España
A) Protection of personal data
ROC HOTELS order to carry out the provision of the services offered through www.roc-hotels.com as well as offering customized products and services, improving commercial relations and managing requests made by our customers, try personal customer data automatically and for the purposes specified below.
ROC HOTELS guarantees that these files are of full responsibility and are duly declared and registered in the General Register of the Data Protection Agency, whose database is available on the following website (http: // www. agenciaprotecciondatos.es)
ROC HOTELS informs customers that they can exercise their rights of access, rectification, cancellation and opposition by writing to the controller and holder of the files where they are housed their personal data:
. ROC HOTELS Marketing Department (Ref: Data Protection)
C. / Enrique Alzadora 6 8
07002 Palma de Mallorca, Spain
ROC HOTELS informs customers of the purposes for which it will use the personal data on this website:
a.1.) Client Registration Forms / Roc Class
When completing the application form the Roc Class program, each holder accepts and authorizes Roc Hotels to use and process the personal data for the aims of the Roc Class program and the purpose of carrying out a range of products and personalized services and improve commercial relations with our customers. In this sense Roc Hotels advises that, for the proper functioning of the program, your personal data will be processed by ROC HOTELS and transferred to companies associated with ROC HOTELS and especially associated with the Roc Class Program and group companies Roc Hotels, authorizing the processing and transfer for the purposes before mentioned. Also, the Contractor is informed that their personal data may be transferred to companies involved in the management of the program, regardless of the country where you can find these companies, being able to produce international data transfers, for the sole purpose of managing the Roc Class program. For this reason and in accordance with the provisions of Law 15/1999, of December 13, Protection of Personal Data (LPD) has undertaken the creation of a file of personal data in which collect those needed to operate the program. Roc Hotels guarantees the adoption of appropriate measures to ensure the confidentiality of such information, and if that does not agree with the use or transfer of their personal data may be addressed in writing to Service Client Roc Hotels, responsible and manages the files on Calle Enrique Alzadora, 6, 07002 Palma de Malorca 8º-, Spain, where you can also exercise the rights of access, rectification, cancellation and opposition.
a.2.) On Line Reservations
By completing the On Line Reservation form, each registrant accepts and authorizes ROC HOTELS. use and processing of automated personal data supplied in order to proceed with the requested reservation and to carry out a range of products and services and improving commercial relations with our clients, as well as the transfer of such data to companies that make up the Roc Hotels Group and associated companies for the purposes detailed above. Likewise, the client making a reservation that their personal and reservation data shall be ceded to the companies that have to intervene in the management of the reservation and / or trip to the hotel destination, regardless of the country is reported in which they can meet those companies being able to produce international data transfers, for the sole purpose of managing the reservation and guaranteeing execution of it.
a.3.) Registration mailing list Offers and Promotions
The Roc Hotels Group hereby informs you that your email address will be included in an automated file (distribution list) for the purpose of providing you information on our news and offers by e-mail.
In case you do not want to receive news and offers by e-mail, you must send an e-mail notifying. By submitting your application receive an e-mail confirming the floor.
ROC HOTELS will not disclose your personal data to any third parties except to those established in the previous sections.
ROC HOTELS guarantees that your personal data is treated confidentially and that the server that will store and process the data has the security measures established in Spanish regulations on data protection.
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